Use Cases & Best Practices

From real-world practice, for your practice.

Processes and automations we have already designed and implemented with clients. For each use case we share background knowledge, best practices, blueprints and proven automations that your solution can build on.

In every use case

From knowledge to proven automation.

Information

What the process is about, who is involved and which goals it pursues.

Best Practices

What has proven itself in our projects, and which mistakes you can avoid.

Blueprint

The finished process model in BPMN, with roles, rules and interfaces.

Automation App

A proven automation as a starting point, which we adapt together to your systems and rules.

Use Cases

17 use cases in four areas.

General BPM

The foundation for every process organisation.

Use Case 01

Process map

All core, management and support processes on one map, linked down to BPMN detail.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 02

Process Board

Status, KPIs and open tasks of all running processes at a glance.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 03

Rules Module

Maintain business rules centrally in DMN instead of hiding them in code and in people's heads.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →

Security

Stay able to act, even when something goes wrong.

Use Case 04

Business Continuity Management

Identify critical processes, store contingency plans and track exercises. Part of our BCM offering.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 05

Business Impact Analysis (BIA)

Capture and assess critical processes, maximum tolerable downtimes and recovery objectives in a structured way.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 06

Change Management Process

Request, assess and approve changes, and document them traceably.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →

Manufacturing & Energy

Quality and availability in production and plants.

Use Case 07

Deviation & Complaint Management

Record and assess deviations and complaints, and close them with measures through to effectiveness checks.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 08

Technical Change Management Process

Manage technical changes to products and plants, including all approvals.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 09

Problem Solving Process

Structured root cause analysis from problem description to lasting solution.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 10

(Machine) Maintenance

Plan maintenance, report faults and document upkeep without gaps.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →

Administration

Less administrative effort, faster turnaround.

Use Case 11

Invoice processing

From invoice receipt through review and approval to posting.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 12

Travel expenses

Request, receipts and reimbursement without paper or follow-up questions.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 13

Software procurement

Requirement, IT and data protection review, and purchasing in a single flow.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 14

Innovation management

Collect and assess ideas and support them through to implementation.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 15

CRM

Manage contacts, opportunities and activities in a process-oriented way.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 16

Doclab

Capture documents, extract data with AI and process them automatically.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Use Case 17

Event management

From planning and registrations through to follow-up.

InfoBest PracticesBlueprintAutomation App
Discuss best practice →
Is your process missing?

We will design it with you.

Tell us which process you want to improve. Often there is already a proven solution we can build on.

  1. You choose a use case or describe your process.
  2. We show best practices and the blueprint using an example.
  3. Together we adapt the solution to your needs.