Process automation & AI for industry and mid-sized businesses & public sector

From process to advantage.

We combine enterprise architecture, process management, automation and AI so that your organisation works faster, more securely and measurably more efficiently. From concept through implementation to operation: as a partner that doesn't just advise, but delivers.

Our clients

  • Bosch
  • Deka
  • BASF
  • Eventim
  • John Deere
  • Pfisterer
  • E2M
  • Telekom MMS
  • dm
  • BAYFU Bayerische Funknetz GmbH
  • German Cancer Research Center
  • Foundation for the Sorbian People
  • Digital Agency of Thuringia
Starting point

Sound familiar?

  • Invoices, requests and approvals run through email and Excel. Nobody knows where things are stuck.

  • Nobody knows exactly which systems are tied to which process. Every change becomes a risk.

  • You have started with automation, but it has been stuck in the pilot phase for months.

  • AI is on every agenda, but little of it reaches day-to-day business.

It is almost never the tool.
What is missing are clear processes and a partner who actually implements them.

Implementation and results, not just concepts!

We measure ourselves by what runs in everyday operations after the project: faster workflows, systems that work together, and agents that take on real work.

View references →
  • BEFORE AFTER AUTO AI −75 % up to 75 % shorter lead timesin optimised and automated processesBPM · Automation
  • GO-LIVE ✓ NO. 25 NEXT GO-LIVE Project no. 26 yours? 25+ Large-scale projectsdelivered, creating real valueEnterprise Architecture · Delivery
  • 100+ Agents in useembedded in real processesAI · Agentic

Figures from our projects

Services · Four layers

Everything from a single source: from the map to AI.

Enterprise Architecture provides the map. BPM for innovation and Business Continuity for security build on it. Automation takes over routine work, and AI makes even documents, texts and decisions automatable.

Click a layer to learn more.

Foundation · Innovation · BPM

We make visible how work really runs in your organisation, and where it gets stuck.

Capture, model and improve processes. Based on standards such as BPMN, CMMN and DMN, so that business units and IT speak the same language.

  • Process map from core to support processes
  • Modelling in BPMN, CMMN and DMN
  • Role and permission matrix for clear accountability
  • BPM coaching so that your team can carry on by itself
BPMNCMMNDMNSignavio
More about BPM →
How it works

From concept through implementation to operation.

  1. Concept

    We analyse your starting point and find the biggest lever. This produces a target picture, an architecture and a prioritised roadmap.

  2. Implementation

    We automate on the basis of proven blueprints, adapted to your systems, roles and rules. Results instead of slides.

  3. Operation

    Stable in everyday use, safeguarded for emergencies and continuously developed. With you or for you.

Client voice · BPM from scratch
“Digital Labs' way of working allowed us to bring process energy into the company. We managed to give business units a shared view of end-to-end processes, build understanding for one another and find solutions together. The biggest hurdle was not to think within the limits of existing IT systems, but to generate new ideas about what we actually need for the processes.”
Sabine KaulBPM Lead, German Cancer Research Center (DKFZ)
German Cancer Research Center
Interplay

Everything is connected.

Capabilities, processes, systems, data, people and agents: we make your organisation's network visible and manageable.

LIVING PROCESS ORGANISATION
Frequently asked questions

Before you ask.

Anything still open? In the initial consultation we will answer everything that concerns your specific case.

We already use Camunda, Power Automate or Signavio. Does that work?

Yes. We are vendor-neutral and get more out of the licences you already have. Our best practices and blueprints can be implemented on the common platforms.

How quickly will we see results?

Already during the concept phase you will know where your biggest lever is. Because we build on proven blueprints, implementation starts without lengthy groundwork.

Do we have to build a large architecture first?

No. We start with a process that shows impact quickly. Architecture and process map grow with every further step.

How do you handle data protection and AI?

GDPR-compliant, with the EU AI Act in view, and with humans in the loop wherever decisions call for it.

What happens after go-live?

We hand over to your team, provide coaching where needed and continue to develop the automations together. You stay independent.

Get started now

Your biggest lever won't wait.

Every month of manual processes costs time, money and nerves. In the initial consultation we clarify in 30 minutes where you stand and where you can achieve impact fastest.

Placeholder · confirm capacity, e.g. “Project starts next quarter only available on a limited basis”

  1. You choose where you want to start.
  2. In 30 minutes we clarify process, goal and start.